Privacy policy

Skin After Weight Loss (“the site”, “we”) is an Australian editorial website. This policy explains what personal information we collect, why, and how it is handled. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), and with the Spam Act 2003 (Cth) for email.

What we collect

• Email address, when you subscribe to the newsletter or request the free guide. We also record which form on the site you used (for example “guide page” or “homepage”) so we can send you relevant content.
• Analytics. We use Google Analytics 4 (provided by Google) to understand how the site is used: pages viewed, general location (city or country level, derived from network information), device and browser type, and events such as guide downloads, tool completions, and outbound clicks. GA4 sets cookies and generates a random identifier for your browser. We use this to see aggregate patterns, and we do not connect it to your email address.
• Clinic quote requests. Your name, email and request are sent to the clinic you select, with a copy to Skin After Weight Loss, published by Foundlab. We use a reference to track the enquiry. This requires your consent on the form and does not subscribe you to marketing. Please leave medical history and photographs for a private consultation.
• Anything you email us at info@skinafterweightloss.com.au.

We do not ask for medical history, payment details or account credentials. There are no accounts on this site. Our interactive tools (the skin concern checklist, treatment reading guide, recovery checkpoints and appointment worksheet) run in your browser; the answers you enter are not stored on our servers or attached to your identity.

How email addresses are used

Email addresses are used to send the free guide and the newsletter: new treatment guides, blog posts, and Australian updates on this topic. We do not sell, rent, or share the list with anyone. Every email includes a one-click unsubscribe link, and unsubscribing takes effect immediately.

Who processes the data

The existing newsletter list is stored and sent through Beehiiv, including on servers in the United States. The clinic enquiry service uses Bento to send your request to the selected clinic and a copy to us. These providers process the details needed to deliver the service. The site is hosted on Vercel. Personal information may be processed overseas.

Analytics data is processed by Google (Google Analytics), including on servers in the United States (APP 8 cross-border disclosure). We do not run advertising on the site and do not use this data to target ads.

Cookies

The site uses analytics cookies set by Google Analytics to measure how visitors use it. These are not used to identify you and are not shared for advertising. It does not set any other tracking or marketing cookies. You can control or delete cookies in your browser settings, and you can opt out of Google Analytics entirely with Google’s opt-out browser add-on. Blocking these cookies does not affect your ability to read the site, use the tools, or subscribe.

Access, correction, and deletion

You can unsubscribe using the link in any email. To access, correct, or permanently delete your data, email info@skinafterweightloss.com.au and we will action it within 30 days.

Complaints

If you believe we have mishandled your personal information, contact us first at info@skinafterweightloss.com.au. If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Changes

If this policy changes, the new version will be published on this page with an updated date. Material changes affecting how subscriber data is used will be announced by email.